GPs’ and practice staff’s views of a telephone first approach to demand management: a qualitative study in primary care

por Newbould, Jennifer, Exley, Josephine, Ball, Sarah, Corbett, Jennie, Pitchforth, Emma, Roland, Martin
Publicado 2019

Qualitative study of patient views on a ‘telephone-first’ approach in general practice in England: speaking to the GP by telephone before making face-to-face appointments

por Ball, Sarah L, Newbould, Jennifer, Corbett, Jennie, Exley, Josephine, Pitchforth, Emma, Roland, Martin
Publicado 2018

Community Hospitals in Selected High Income Countries: A Scoping Review of Approaches and Models

por Winpenny, Eleanor M., Corbett, Jennie, Miani, Celine, King, Sarah, Pitchforth, Emma, Ling, Tom, van Teijlingen, Edwin, Nolte, Ellen
Publicado 2016

Evaluation of telephone first approach to demand management in English general practice: observational study

por Newbould, Jennifer, Abel, Gary, Ball, Sarah, Corbett, Jennie, Elliott, Marc, Exley, Josephine, Martin, Adam, Saunders, Catherine, Wilson, Edward, Winpenny, Eleanor, Yang, Miaoqing, Roland, Martin
Publicado 2017