Consumer evaluation of complaint handling in the Dutch health insurance market

por Wendel, Sonja, de Jong, Judith D, Curfs, Emile C
Publicado 2011

Advice from the health insurer as a channelling strategy: a natural experiment at a Dutch health insurance company

por Bes, Romy E., Curfs, Emile C., Groenewegen, Peter P., de Jong, Judith D.
Publicado 2018

Acceptance of selective contracting: the role of trust in the health insurer

por Bes, Romy E, Wendel, Sonja, Curfs, Emile C, Groenewegen, Peter P, de Jong, Judith D
Publicado 2013