Application of the QFD-fuzzy-SERVQUAL methodology as a quality planning tool at the surgical centre of a public teaching hospital

por Junior, Jurandir Barreto Galdino, Hékis, Hélio Roberto, Costa, José Alfredo Ferreira, de Andrade, Íon Garcia Mascarenhas, dos Santos Cabral, Eric Lucas, Castro, Wilkson Ricardo Silva, de Medeiros Florentino, Davidson Rogério, de Oliveira Barreto, Tiago, da Costa Júnior, João Florêncio
Publicado 2022

Analysis of Shared Services Center Deployment at a University Hospital (CENTROMED) in Natal, Brazil: A Study on Availability and Capacity

por de Medeiros Florentino, Davidson Rogério, dos Santos Cabral, Eric Lucas, Silva Castro, Wilkson Ricardo, da Costa Junior, João Florêncio, de Torres Neto, João Gomes, de Oliveira Mendes, Francisco de Cássio, Hekis, Helio Roberto, Meneses Rêgo, Amália Cinthia, Araújo Filho, Irami
Publicado 2020