Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation

por Prasetyo, Yogi Tri, Tanto, Hans, Mariyanto, Martinus, Hanjaya, Christopher, Young, Michael Nayat, Persada, Satria Fadil, Miraja, Bobby Ardiansyah, Redi, Anak Agung Ngurah Perwira
Publicado 2021