Exploring the Relationship Between Hospital Service Quality, Patient Trust, and Loyalty From a Service Encounter Perspective in Elderly With Chronic Diseases

por Shie, An-Jin, Huang, Yung-Fu, Li, Guang-Yu, Lyu, Wen-Yi, Yang, Ming, Dai, You-Yu, Su, Zhao-Hui, Wu, Yenchun Jim
Publicado 2022