What happens to patient experience when you want to see a doctor and you get to speak to a nurse? Observational study using data from the English General Practice Patient Survey

por Paddison, Charlotte A M, Abel, Gary A, Burt, Jenni, Campbell, John L, Elliott, Marc N, Lattimer, Valerie, Roland, Martin
Publicado 2018

The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: study protocol for a cluster randomised controlled t...

por Campbell, John L, Britten, Nicky, Green, Colin, Holt, Tim A, Lattimer, Valerie, Richards, Suzanne H, Richards, David A, Salisbury, Chris, Taylor, Rod S, Fletcher, Emily
Publicado 2013

Exploring demographic and lifestyle associations with patient experience following telephone triage by a primary care doctor or nurse: secondary analyses from a cluster randomised...

por Warren, Fiona C, Calitri, Raff, Fletcher, Emily, Varley, Anna, Holt, Tim A, Lattimer, Valerie, Richards, David, Richards, Suzanne, Salisbury, Chris, Taylor, Rod S, Campbell, John L
Publicado 2015

The effect of nurses’ preparedness and nurse practitioner status on triage call management in primary care: A secondary analysis of cross-sectional data from the ESTEEM trial

por Varley, Anna, Warren, Fiona C., Richards, Suzanne H., Calitri, Raff, Chaplin, Katherine, Fletcher, Emily, Holt, Tim A., Lattimer, Valerie, Murdoch, Jamie, Richards, David A., Campbell, John
Publicado 2016

Implementing telephone triage in general practice: a process evaluation of a cluster randomised controlled trial

por Murdoch, Jamie, Varley, Anna, Fletcher, Emily, Britten, Nicky, Price, Linnie, Calitri, Raff, Green, Colin, Lattimer, Valerie, Richards, Suzanne H, Richards, David A, Salisbury, Chris, Taylor, Rod S, Campbell, John L
Publicado 2015