Service Quality Improvement of Outpatient Blood Collection by Lean Management

por Fu, Shui, Wu, Xian-Guo, Zhang, Liang, Wu, Li-Feng, Luo, Zhang-Mei, Hu, Qi-Lei
Publicado 2021

Using information technology to optimize the identification process for outpatients having blood drawn and improve patient satisfaction

por Wu, Li-Feng, Zhuang, Guo-Hua, Hu, Qi-Lei, Zhang, Liang, Luo, Zhang-Mei, Lv, Yin-Jiang, Tang, Jian
Publicado 2022