The effect of waiting on aggressive tendencies toward emergency department staff: Providing information can help but may also backfire

por Efrat-Treister, Dorit, Moriah, Hadar, Rafaeli, Anat
Publicado 2020

How psychology might alleviate violence in queues: Perceived future wait and perceived load moderate violence against service providers

por Efrat-Treister, Dorit, Cheshin, Arik, Harari, Dana, Rafaeli, Anat, Agasi, Shira, Moriah, Hadar, Admi, Hanna
Publicado 2019

Correction: How psychology might alleviate violence in queues: Perceived future wait and perceived load moderate violence against service providers

por Efrat-Treister, Dorit, Cheshin, Arik, Harari, Dana, Agasi, Shira, Moriah, Hadar, Admi, Hanna, Rafaeli, Anat
Publicado 2019