COVID-19 and social media communication strategies: A comparative study of the effectiveness of Facebook posts during the lockdown and the “new normal” in the airline industry

por Prados-Peña, Mª Belén, Crespo-Almendros, Esmeralda, Porcu, Lucía
Publicado 2022

Perceived customer care and privacy protection behavior: The mediating role of trust in self-disclosure

por Rodríguez-Priego, Nuria, Porcu, Lucia, Prados Peña, María Belén, Crespo Almendros, Esmeralda
Publicado 2023