Patient neglect in healthcare institutions: a systematic review and conceptual model

por Reader, Tom W, Gillespie, Alex
Publicado 2013

Human Factors in Financial Trading: An Analysis of Trading Incidents

por Leaver, Meghan, Reader, Tom W.
Publicado 2016

The Healthcare Complaints Analysis Tool: development and reliability testing of a method for service monitoring and organisational learning

por Gillespie, Alex, Reader, Tom W
Publicado 2016

Patient‐Centered Insights: Using Health Care Complaints to Reveal Hot Spots and Blind Spots in Quality and Safety

por GILLESPIE, ALEX, READER, TOM W.
Publicado 2018

Identifying and encouraging high-quality healthcare: an analysis of the content and aims of patient letters of compliment

por Gillespie, Alex, Reader, Tom W
Publicado 2021

Teamwork and team training in the ICU: Where do the similarities with aviation end?

por Reader, Tom W, Cuthbertson, Brian H
Publicado 2011

Patient complaints in healthcare systems: a systematic review and coding taxonomy

por Reader, Tom W, Gillespie, Alex, Roberts, Jane
Publicado 2014

Walking the Plank: An Experimental Paradigm to Investigate Safety Voice

por Noort, Mark C., Reader, Tom W., Gillespie, Alex
Publicado 2019

Sounds of silence: Data for analysing muted safety voice in speech

por Noort, Mark C., Reader, Tom W., Gillespie, Alex
Publicado 2021

Cockpit voice recorder transcript data: Capturing safety voice and safety listening during historic aviation accidents

por Noort, Mark C., Reader, Tom W., Gillespie, Alex
Publicado 2021

The relationship between national culture and safety culture: Implications for international safety culture assessments

por Noort, Mark C., Reader, Tom W., Shorrock, Steven, Kirwan, Barry
Publicado 2015

Learning from complaints in healthcare: a realist review of academic literature, policy evidence and front-line insights

por van Dael, Jackie, Reader, Tom W, Gillespie, Alex, Neves, Ana Luisa, Darzi, Ara, Mayer, Erik K
Publicado 2020

Intensivists’ beliefs about rapid multiplex molecular diagnostic testing and its potential role in improving prescribing decisions and antimicrobial stewardship: a qualitative stud...

por Pandolfo, Alyssa M., Horne, Robert, Jani, Yogini, Reader, Tom W., Bidad, Natalie, Brealey, David, Enne, Virve I., Livermore, David M., Gant, Vanya, Brett, Stephen J.
Publicado 2021

Understanding decisions about antibiotic prescribing in ICU: an application of the Necessity Concerns Framework

por Pandolfo, Alyssa M, Horne, Robert, Jani, Yogini, Reader, Tom W, Bidad, Natalie, Brealey, David, Enne, Virve I, Livermore, David M, Gant, Vanya, Brett, Stephen J
Publicado 2022