Agent Productivity Modeling in a Call Center Domain Using Attentive Convolutional Neural Networks

por Ahmed, Abdelrahman, Toral, Sergio, Shaalan, Khaled, Hifny, Yaser
Publicado 2020

A Multimodal Approach to Improve Performance Evaluation of Call Center Agent

por Ahmed, Abdelrahman, Shaalan, Khaled, Toral, Sergio, Hifny, Yasser
Publicado 2021

Dissimilarity Metric Based on Local Neighboring Information and Genetic Programming for Data Dissemination in Vehicular Ad Hoc Networks (VANETs)

por Gutiérrez-Reina, Daniel, Sharma, Vishal, You, Ilsun, Toral, Sergio
Publicado 2018

A Comparison of Local Path Planning Techniques of Autonomous Surface Vehicles for Monitoring Applications: The Ypacarai Lake Case-study

por Peralta, Federico, Arzamendia, Mario, Gregor, Derlis, Reina, Daniel G., Toral, Sergio
Publicado 2020