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The quality improvement handbook /

Detalles Bibliográficos
Otros Autores: Bauer, John E., Duffy, Grace L., Westcott, Russ, 1927-
Formato: Libro
Lenguaje:English
Publicado: Milwaukee : ASQ Quality Press, c2002.
Materias:
Tabla de Contenidos:
  • Quality terms, concepts, and principles
  • Quality benefits, philosophies, and models
  • Team structure and function
  • Continuous improvement concepts and tools
  • Improving customer-supplier relationships.