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| LEADER |
00000cam a2200000 i 4500 |
| 003 |
UV# |
| 005 |
20220818104656.0 |
| 008 |
030523s2001 mx a 000 0 spa d |
| 999 |
|
|
|c 152233
|d 152233
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| 020 |
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|a 9683810462
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| 040 |
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|a UV#
|b spa
|e rda
|c UV#
|
| 050 |
|
4 |
|a HF5415.335
|b H54
|
| 082 |
|
4 |
|a 658.812
|
| 100 |
1 |
|
|a Hill, Nigel, 1952-
|e autor
|
| 245 |
1 |
0 |
|a Cómo medir la satisfacción del cliente /
|c Nigel Hill, John Brierley, Rob MacDougall ; tr., Juan Carlos Jolly.
|
| 250 |
|
|
|a Primera edición.
|
| 264 |
|
1 |
|a México, D.F. :
|b Panorama Editorial,
|c 2001.
|
| 264 |
|
4 |
|c ©2001.
|
| 300 |
|
|
|a 171 páginas :
|b ilustraciones ;
|c 22 cm.
|
| 336 |
|
|
|a texto
|2 rdacontent
|
| 337 |
|
|
|a sin medio
|2 rdamedia
|
| 338 |
|
|
|a volumen
|2 rdacarrier
|
| 500 |
|
|
|a Traducción de: How to measure customer satisfaction.
|
| 650 |
|
7 |
|a Análisis de mercado
|9 2628
|
| 650 |
|
7 |
|a Mercadotecnia
|x Investigaciones
|9 365433
|
| 650 |
|
7 |
|a Publicidad
|x Investigaciones.
|9 4367
|
| 700 |
1 |
2 |
|a Brierley, John,
|e autor
|
| 700 |
1 |
2 |
|a MacDougall, Rob,
|e autor
|
| 942 |
|
|
|c LIBRO
|2 lcc
|
