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00000cam a22000002a 4500 |
| 001 |
ocm51446401 |
| 003 |
OCoLC |
| 005 |
20150815140544.0 |
| 008 |
041201s2003 gw ab 000 0 eng d |
| 035 |
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|a (Sirsi) i9783540002550
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| 040 |
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|a DLC
|c DLC
|d UV#
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|a 3540002553
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| 042 |
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|a pcc
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| 050 |
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|a HF5415.5
|b A23
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| 082 |
0 |
0 |
|a 658.8/12
|2 21
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| 245 |
0 |
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|a Achieving excellence in stakeholder management /
|c Joachim Scharioth, Margit Huber, editors.
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| 260 |
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|a Berlin ;
|a New York :
|b Springer,
|c c2003.
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| 300 |
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|a viii, 151 p. :
|b il., mapa. ;
|c 25 cm.
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| 504 |
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|a Incluye notas bibliográficas.
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| 650 |
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4 |
|a Relaciones con los clientes.
|9 4792
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| 650 |
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4 |
|a Servicios al cliente
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| 650 |
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4 |
|a Administración de industrias de servicio.
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| 650 |
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4 |
|a Calidad total en administración
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| 700 |
1 |
2 |
|a Scharioth, Joachim.
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| 700 |
1 |
2 |
|a Huber, Margit,
|d 1963-
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| 902 |
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|a DGBUV
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| 901 |
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|a Z0
|b UV#
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| 596 |
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|a 2 72
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| 942 |
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|c LIBRO
|6 _
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| 999 |
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|c 176021
|d 176021
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