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| LEADER |
00000cam a2200000Ia 4500 |
| 001 |
ocm52463699 |
| 003 |
OCoLC |
| 005 |
20210825110226.0 |
| 008 |
050623s2003 sp 000 0 spa d |
| 999 |
|
|
|c 182095
|d 182095
|
| 020 |
|
|
|a 8423420183
|
| 040 |
|
|
|a PL#
|b spa
|c PL#
|d UV#
|
| 050 |
|
4 |
|a HF5415.5
|b M66
|
| 100 |
1 |
|
|a Mooney, Kelly.
|
| 245 |
1 |
4 |
|a Los diez mandamientos para la gestión de clientes :
|b reglas para vivir en la época del consumidor exigente /
|c Kelly Mooney y Laura Bergheim.
|
| 260 |
|
|
|a Bilbao :
|b Ediciones Deusto,
|c c2003.
|
| 300 |
|
|
|a 205 p. ;
|c 24 cm.
|
| 336 |
|
|
|2 rdacontent
|
| 337 |
|
|
|2 rdamedia
|
| 338 |
|
|
|2 rdacarrier
|
| 500 |
|
|
|a Título original: The ten demandments : rules to live by in the age of the demanding consumer.
|
| 650 |
|
4 |
|a Servicios al cliente
|
| 650 |
|
4 |
|a Mercadotecnia.
|
| 700 |
1 |
|
|a Bergheim, Laura,
|e aut.
|
| 901 |
|
|
|a Z0
|b UV#
|
| 902 |
|
|
|a DGBUV
|
| 942 |
|
|
|c LIBRO
|
