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| LEADER | 00000cam a22000002a 4500 | ||
|---|---|---|---|
| 001 | ocm55695557 | ||
| 003 | OCoLC | ||
| 005 | 20210830133452.0 | ||
| 008 | 060105s2004 mx a 000 0 spa d | ||
| 999 | |c 188867 |d 188867 | ||
| 020 | |a 9706863435 | ||
| 020 | |a 9789706863430 | ||
| 040 | |a UNAMX |b spa |c UNAMX |d OCLC |d UV# | ||
| 050 | 4 | |a HF5415.5 |b R64 | |
| 100 | 1 | |a Rokes, Beverly. | |
| 245 | 1 | 0 | |a Servicio al cliente |c / everly Rokes ; tr. José Luis Nuñez Herrejón. |
| 260 | |a México, D.F. : |b Thomson, |c c2004. | ||
| 300 | |a ix, 166 p. |b : il. |c ; 27 cm. | ||
| 336 | |2 rdacontent | ||
| 337 | |2 rdamedia | ||
| 338 | |2 rdacarrier | ||
| 490 | 0 | 0 | |a Business |
| 650 | 4 | |a Servicios al cliente | |
| 901 | |a Z0 |b UV# | ||
| 902 | |a DGBUV | ||
| 942 | |c LIBRO | ||