Cargando…
El profesional del servicio al cliente
| Autor principal: | |
|---|---|
| Otros Autores: | , , |
| Formato: | Libro |
| Lenguaje: | Spanish English |
| Publicado: |
Madrid
: Centro de Estudios Ramon Areces,
2006.
|
| Materias: |
MARC
| LEADER | 00000cam a22000002a 4500 | ||
|---|---|---|---|
| 001 | ocn191597543 | ||
| 003 | UV# | ||
| 005 | 20190821091256.0 | ||
| 008 | 090911s2006 sp 000 0 spa d | ||
| 999 | |c 227234 |d 227234 | ||
| 020 | |a 8480047518 | ||
| 020 | |a 9788480047517 | ||
| 040 | |a UNAMX |b spa |c UV# |d UV# | ||
| 041 | 1 | |a spa |h eng | |
| 050 | 4 | |a HF5415.5 |b T37 2006 | |
| 100 | 1 | |a Tate, Rick |9 420413 | |
| 240 | 1 | 0 | |a Service pro : creating better, faster, and different customer experience. |l Español |
| 245 | 1 | 3 | |a El profesional del servicio al cliente |c / Rick Tate, Josh Stroup ; editor Luis Pérez Martínez ; tr. Carmen E. León Pérez. |
| 260 | |a Madrid |b : Centro de Estudios Ramon Areces, |c 2006. | ||
| 300 | |a 96 p. |c ; 24 cm. | ||
| 500 | |a Traducción de: The service pro : creating better, faster, and different customer experience. | ||
| 650 | 4 | |a Relaciones con los clientes. |9 4792 | |
| 650 | 0 | |9 432867 |a Servicios al cliente | |
| 700 | 1 | |a Stroup, Josh. |e autor | |
| 700 | 1 | |a Pérez Martínez, Luis. |e editor | |
| 700 | 1 | |a Pérez León, Laura Cristina. |e traductor | |
| 901 | |a Z0 |b UV# | ||
| 902 | |a DGBUV | ||
| 942 | |c LIBRO | ||