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What is Six Sigma? /

Detalles Bibliográficos
Autor principal: Pande, Peter S.
Otros Autores: Holpp, Lawrence
Formato: Libro
Lenguaje:English
Publicado: New York : McGraw-Hill, c2002.
Materias:
Acceso en línea:Información biográfica
Tabla de contenido
Tabla de Contenidos:
  • The Six Sigma success story
  • Six what? What's a Sigma?
  • Six Sigma in your organization
  • The Six Sigma team's problem-solving process : DMAIC
  • Survivor's guide to Six Sigma
  • A look inside the Six Sigma toolkit
  • Six Sigma in action : some success stories
  • A note to managers : how you can help lead Six Sigma
  • A not to Six Sigma employees : none things you should do and five skills to develop.