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The lean Six Sigma pocket toolbook : a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity /

Detalles Bibliográficos
Otros Autores: George, Michael L.
Formato: Libro
Lenguaje:English
Publicado: New York : McGraw-Hill, c2005.
Materias:
Acceso en línea:Información biográfica
Tabla de Contenidos:
  • Using DMAIC to improve speed, quality, and cost
  • Working with ideas
  • Value stream mapping and process flow tools
  • Voice of the customer (VOC)
  • Data collection
  • Descriptive statistics and displays
  • Variation analysis
  • Identifying and verifying causes
  • Reducing lead time and non-value-add cost
  • Complexity value stream mapping and complexity analysis
  • Selecting and testing solutions.