Balanced scorecard step-by-step : maximizing performance and maintaining results /

Detalles Bibliográficos
Autor principal: Niven, Paul R.
Formato: Libro
Lenguaje:English
Publicado: Hoboken, N.J. : Wiley, c2006.
Edición:2nd ed.
Materias:
Efectividad organizacional > Mediciones.
Rendimiento > Mediciones.
Acceso en línea:Tabla de contenido
Información biográfica
Tabla de Contenidos:
  • Performance measurement and the need for a balanced scorecard
  • Getting started
  • Mission, values, vision, and strategy
  • Strategy maps
  • Creating performance measures
  • Setting targets and prioritizing initiatives
  • Cascading the balanced scorecard to build organizational alignment
  • Using the balanced scorecard to strategically allocate resources
  • Additional balanced scorecard linkages: compensation and corporate governance
  • Reporting balanced scorecard results
  • Maintaining the balanced scorecard
  • Concluding thoughts on balanced scorecard success.

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