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Lean Six Sigma in service : applications and case studies

Detalles Bibliográficos
Otros Autores: Furterer, Sandra L.
Formato: Libro
Lenguaje:English
Publicado: Boca Raton : CRC Press, c2009.
Materias:

MARC

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245 0 0 |a Lean Six Sigma in service :  |b applications and case studies  |c / edited by Sandra L. Furterer. 
260 |a Boca Raton :  |b CRC Press,  |c c2009. 
300 |a xiv, 468 páginas :  |b ilustraciones ;  |c 24 cm. 
504 |a Incluye bibliografías e índice. 
505 0 |a Ch. 1. Instructional Strategies for Using This Book / Sandra L. Furterer -- Ch. 2. Lean Six Sigma Roadmap Overview / Sandra L. Furterer -- Ch. 3. Design for Six Sigma Roadmap Overview / Sandra L. Furterer -- Ch. 4. Sunshine High School Discipline Process Improvement--A Lean Six Sigma Case Study / Marcela Bernardinez ... [et al.] -- Ch. 5. Financial Services Improvement in City Government-A Lean Six Sigma Case Study / Sandra L. Furterer -- Ch. 6. Industrial Distribution and Logistics (IDIS) Program Recruiting Process Design-A Lean Six Sigma Case Study / Blake Hussion ... [et al.] -- Ch. 7. CECS Inventory and Asset Management Process Improvement--A Lean Six Sigma Case Study / Felix Martinez ... [et al.] -- Ch. 8. High School Advanced Placement Open Access Process Assessment--A Lean Six Sigma Case Study / Marcela Bemardinez ... [et al.] -- Ch. 9. Project Charter Review Process Design--A Design for Six Sigma Case Study / Sandra L. Furterer -- Ch. 10. Assessing Lean Six Sigma Project Success-A Case Study Applying a Lean Six Sigma Post Project Assessment Strategy / Sandra L. Furterer -- Ch. 11. Future and Challenge of Lean Six Sigma / Sandra L. Furterer -- Appendix A : Financial Process Flows -- Appendix B : Cost Benefit Analysis. 
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650 4 |9 3282  |a Control de calidad  |x Métodos estadísticos 
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