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Lean Six Sigma in service : applications and case studies
| Otros Autores: | |
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| Formato: | Libro |
| Lenguaje: | English |
| Publicado: |
Boca Raton :
CRC Press,
c2009.
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| Materias: |
Tabla de Contenidos:
- Ch. 1. Instructional Strategies for Using This Book / Sandra L. Furterer
- Ch. 2. Lean Six Sigma Roadmap Overview / Sandra L. Furterer
- Ch. 3. Design for Six Sigma Roadmap Overview / Sandra L. Furterer
- Ch. 4. Sunshine High School Discipline Process Improvement--A Lean Six Sigma Case Study / Marcela Bernardinez ... [et al.]
- Ch. 5. Financial Services Improvement in City Government-A Lean Six Sigma Case Study / Sandra L. Furterer
- Ch. 6. Industrial Distribution and Logistics (IDIS) Program Recruiting Process Design-A Lean Six Sigma Case Study / Blake Hussion ... [et al.]
- Ch. 7. CECS Inventory and Asset Management Process Improvement--A Lean Six Sigma Case Study / Felix Martinez ... [et al.]
- Ch. 8. High School Advanced Placement Open Access Process Assessment--A Lean Six Sigma Case Study / Marcela Bemardinez ... [et al.]
- Ch. 9. Project Charter Review Process Design--A Design for Six Sigma Case Study / Sandra L. Furterer
- Ch. 10. Assessing Lean Six Sigma Project Success-A Case Study Applying a Lean Six Sigma Post Project Assessment Strategy / Sandra L. Furterer
- Ch. 11. Future and Challenge of Lean Six Sigma / Sandra L. Furterer
- Appendix A : Financial Process Flows
- Appendix B : Cost Benefit Analysis.