Balanced scorecard diagnostics : maintaining maximum performance /

Detalles Bibliográficos
Autor principal: Niven, Paul R.
Formato: Libro
Lenguaje:English
Publicado: Hoboken, N.J. : Wiley, c2005.
Materias:
Efectividad organizacional > Mediciones.
Rendimiento > Mediciones.
Productividad industrial > Mediciones.
Acceso en línea:Tabla de contenido
Información biográfica
Tabla de contenido
Tabla de Contenidos:
  • The current state of the balanced scorecard
  • First things first
  • Before you measure
  • Strategy maps
  • Measures, targets, and initiatives
  • Cascading the balanced scorecard to drive organizational alignment
  • Key balanced scorecard process linkages : budgeting, compensation, and corporate governance
  • Sharing balanced scorecard results : reporting and strategy-centered management meetings
  • Building the balanced scorecard at Aliant, Inc.

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