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00000cam a2200000 i 4500 |
| 001 |
12776717 |
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UV# |
| 005 |
20171115125017.0 |
| 008 |
171115s2002 nyua 001 0 eng d |
| 999 |
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|c 314264
|d 314263
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| 010 |
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|a 2002280988
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| 020 |
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|a 9781578201020
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| 020 |
|
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|a 1578201020
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| 040 |
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|a UKM
|b spa
|c UKM
|d DLC
|e rda
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| 050 |
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4 |
|a HF5415.5
|b R49 2002
|
| 082 |
|
4 |
|a 658.812
|2 609
|
| 100 |
1 |
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|a Reynolds, Janice.
|e autor
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| 245 |
1 |
2 |
|a A practical guide to CRM
|b : building more profitable customer relationships
|c / by Janice Reynolds.
|
| 264 |
|
1 |
|a New York, NY :
|b CMP Books,
|c [2002]
|
| 264 |
|
4 |
|c ©2002.
|
| 300 |
|
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|a 285 páginas :
|b ilustraciones ;
|c 23 cm.
|
| 336 |
|
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|a texto
|2 rdacontent
|
| 337 |
|
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|a sin medio
|2 rdamedia
|
| 338 |
|
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|a volumen
|2 rdacarrier
|
| 500 |
|
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|a Glosario: páginas 269- 285.
|
| 500 |
|
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|a Incluy índice.
|
| 650 |
|
4 |
|a Relaciones con los clientes
|9 4792
|x Administración.
|
| 650 |
|
4 |
|a Relaciones con los clientes
|9 4792
|x Procesamiento de datos.
|
| 942 |
|
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|c LIBRO
|2 lcc
|6 _
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