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|b V38
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|a 658.812
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| 100 |
1 |
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|a Vavra, Terry G.
|9 403116
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| 245 |
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|a Aftermarketing
|b : how to keep customers for life through relationship marketing
|c / Terry G. Vavra.
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| 260 |
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|a Chicago, Ill.
|b : Irwin,
|c c1995.
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| 300 |
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|a xviii, 314 p.
|b : il.
|c ; 23 cm.
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| 336 |
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|2 rdacontent
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| 337 |
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|2 rdamedia
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| 338 |
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|2 rdacarrier
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| 500 |
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|a Incluye bibliografías.
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| 650 |
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4 |
|a Servicios al cliente.
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| 650 |
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4 |
|9 2877
|a Satisfacción del consumidor
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| 942 |
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|c LIBRO
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