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|b G74
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4 |
|a 658.812
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| 100 |
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|a Griffin, Jill
|
| 245 |
|
0 |
|a Customer loyalty
|b : how to earn it, how to keep it
|
| 260 |
|
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|a New York
|b : Lexington Books,
|c c1995
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| 300 |
|
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|a viii, 242 p
|b : il
|c ; 25 cm.
|
| 500 |
|
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|a Bibliografía: p. 229-235
|
| 650 |
|
4 |
|9 2877
|a Satisfacción del consumidor
|
| 650 |
|
4 |
|a Servicios al cliente
|
| 650 |
|
4 |
|a Relaciones con el cliente
|
| 596 |
|
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|a 64
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| 942 |
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|c CONSULTA
|6 _
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| 999 |
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|c 67468
|d 67468
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