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|a 9586002896
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|a 9701002784
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|a DLC
|d UV#
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|a HF5415.5
|b S48
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|a 658.812
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100 |
1 |
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|a Sewell, Carl
|
245 |
1 |
0 |
|a Clientes para siempre
|c / Carl Sewell y Paul B. Brown ; tr., Roberto A. Haas.
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260 |
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|a Santa Fé de Bogotá
|a ; México
|b : McGraw-Hill/Interamericana,
|c 1994.
|
300 |
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|a 205 p.
|c ; 24 cm.
|
336 |
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|2 rdacontent
|
337 |
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|2 rdamedia
|
338 |
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|2 rdacarrier
|
490 |
0 |
0 |
|a Ser. McGraw-Hill Servicio al cliente
|v ; t. 1
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500 |
|
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|a Traducción de: Customers for life: how to turn that one-time buyer into a lifetime customer.
|
650 |
|
4 |
|a Servicios al cliente
|
650 |
|
4 |
|a Automóviles
|x Industria y comercio
|x Servicio al cliente
|z Estados Unidos.
|
650 |
|
4 |
|a Industrias de servicios.
|9 356874
|
942 |
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|c LIBRO
|2 lcc
|