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|a 658.812
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| 100 |
1 |
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|a Ford, Wendy S. Zabava.
|9 401238
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| 245 |
|
0 |
|a Communicating with customers
|b : service approaches, ethics and impact
|
| 260 |
|
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|a Cresskill, N. J.
|b : Hampton Press,
|c c1998
|
| 300 |
|
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|a xiii, 175 p
|c ; 23 cm.
|
| 490 |
0 |
|
|a The Hampton Press communication series.
|a Communication and social organization
|
| 500 |
|
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|a Bibliografía: p. 141-153
|
| 650 |
|
4 |
|a Servicios al cliente.
|
| 650 |
|
4 |
|a Relaciones con los clientes.
|9 4792
|
| 650 |
|
7 |
|a Comunicación en administración
|9 2171
|
| 596 |
|
|
|a 64
|
| 942 |
|
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|c CONSULTA
|
| 999 |
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|c 68645
|d 68645
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