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|a 0471155063 (rústica)
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|a DLC
|b spa
|c DLC
|d UV#
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|a HF5415.5
|b S83 1996
|
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0 |
0 |
|a 658.8/12/0285467
|2 20
|
| 100 |
1 |
|
|a Sterne, Jim,
|d 1955-
|9 406501
|
| 245 |
1 |
0 |
|a Customer service on the Internet :
|b building relationships, increasing loyalty, and staying competitive
|c / Jim Sterne.
|
| 260 |
|
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|a New York :
|b John Wiley & Sons,
|c c1996.
|
| 300 |
|
|
|a xxvi, 326 páginas :
|b ilustraciones ;
|c 24 cm.
|
| 500 |
|
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|a "Wiley Computer Publishing".
|
| 500 |
|
|
|a Incluye índice.
|
| 650 |
|
4 |
|a Servicios al cliente
|9 432867
|x Sistemas de comunicación
|
| 650 |
|
7 |
|a Mercadotecnia por Internet
|9 3107
|
| 650 |
|
4 |
|a World Wide Web
|9 3087
|
| 650 |
|
4 |
|a Internet
|9 3083
|
| 942 |
|
|
|c LIBRO
|2 lcc
|
| 999 |
|
|
|c 68659
|d 68659
|
