Knowledge creation and management in the five LHC experiments at CERN: implications for technology innovation and transfer

The present study analyses knowledge creation, acquisition and transfer in the five LHC physics experiments at CERN: ALICE, ATLAS, CMS, LHCb, and TOTEM. A questionnaire was provided during collaboration meetings and a total of 291 replies were obtained and analysed. The results of this research study provide evidence that the social process of participation in meetings, acquisition of skills in different areas, and the development of interests by interaction with colleagues are key elements of the learning process. Furthermore, the results indicate that knowledge acquisition in a multicultural environment plays a mediating role in the interaction between social capital constructs (social interaction, relationship quality, and network ties) and competitive advantage outcomes (invention development and technological distinctiveness). Social interaction, relationship quality, and network ties are connected to greater knowledge acquisition, and also contribute to innovation and transfer of the knowledge to industry. The fertile environment of the five LHC experiments building and managing multiple processes, involves a dynamic, interactive,and simultaneous exchange of knowledge both inside and outside their organization.