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The EGEE user support infrastructure
User support in a grid environment is a challenging task due to the distributed nature of the grid. The variety of users and VOs adds further to the challenge. One can find support requests by grid beginners, users with specific applications, site administrators, or grid monitoring operators. With t...
| Autores principales: | , , |
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| Lenguaje: | eng |
| Publicado: |
2007
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| Materias: | |
| Acceso en línea: | http://cds.cern.ch/record/1120927 |