Collaborative Tools For The LHC: Some Success, Some Plans

I report major progress in the field of Collaborative Tools, concerning the organization, design and deployment of facilities at CERN, in support of the LHC. This presentation discusses important steps made during the past year and a half, including the identification of resources for equipment and manpower, the development of a competent team of experts, tightening of the user-feedback loop, and the final design and installation of facilities at CERN. I also summarize current discussions to extend this progress to other services and present my own proposals for future development.