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Practical IT service management: a concise guide for busy executives
Practical IT Service Management is a clear, concise and to the point guide to implementing IT service management (ITSM). It is based on ITIL Version 3, one of the most widely accepted best-practice approaches to ITSM
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Lenguaje: | eng |
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IT Governance
2008
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Acceso en línea: | http://cds.cern.ch/record/1319911 |
_version_ | 1780921488832987136 |
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author | Thejendra, BS |
author_facet | Thejendra, BS |
author_sort | Thejendra, BS |
collection | CERN |
description | Practical IT Service Management is a clear, concise and to the point guide to implementing IT service management (ITSM). It is based on ITIL Version 3, one of the most widely accepted best-practice approaches to ITSM |
id | cern-1319911 |
institution | Organización Europea para la Investigación Nuclear |
language | eng |
publishDate | 2008 |
publisher | IT Governance |
record_format | invenio |
spelling | cern-13199112021-04-22T01:10:56Zhttp://cds.cern.ch/record/1319911engThejendra, BSPractical IT service management: a concise guide for busy executivesInformation Transfer and ManagementPractical IT Service Management is a clear, concise and to the point guide to implementing IT service management (ITSM). It is based on ITIL Version 3, one of the most widely accepted best-practice approaches to ITSMIT Governanceoai:cds.cern.ch:13199112008 |
spellingShingle | Information Transfer and Management Thejendra, BS Practical IT service management: a concise guide for busy executives |
title | Practical IT service management: a concise guide for busy executives |
title_full | Practical IT service management: a concise guide for busy executives |
title_fullStr | Practical IT service management: a concise guide for busy executives |
title_full_unstemmed | Practical IT service management: a concise guide for busy executives |
title_short | Practical IT service management: a concise guide for busy executives |
title_sort | practical it service management: a concise guide for busy executives |
topic | Information Transfer and Management |
url | http://cds.cern.ch/record/1319911 |
work_keys_str_mv | AT thejendrabs practicalitservicemanagementaconciseguideforbusyexecutives |