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Managing Quality
Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory. The book: - introduces re...
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| Lenguaje: | eng |
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Sage
2002
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| Acceso en línea: | http://cds.cern.ch/record/1320715 |