Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children

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Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Plan...

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Autor principal: Betz, Charles T
Lenguaje:eng
Publicado: Elsevier 2011
Materias:
Computing and Computers
Acceso en línea:http://cds.cern.ch/record/1417125
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author Betz, Charles T
author_facet Betz, Charles T
author_sort Betz, Charles T
collection CERN
description Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suite
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spelling cern-14171252021-04-22T00:38:03Zhttp://cds.cern.ch/record/1417125engBetz, Charles TArchitecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's ChildrenComputing and ComputersInformation technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suiteElsevieroai:cds.cern.ch:14171252011
spellingShingle Computing and Computers
Betz, Charles T
Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
title Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
title_full Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
title_fullStr Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
title_full_unstemmed Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
title_short Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
title_sort architecture and patterns for it service management, resource planning, and governance: making shoes for the cobbler's children
topic Computing and Computers
url http://cds.cern.ch/record/1417125
work_keys_str_mv AT betzcharlest architectureandpatternsforitservicemanagementresourceplanningandgovernancemakingshoesforthecobblerschildren

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