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Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children

Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Plan...

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Detalles Bibliográficos
Autor principal: Betz, Charles T
Lenguaje:eng
Publicado: Elsevier 2011
Materias:
Acceso en línea:http://cds.cern.ch/record/1417125

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