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Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Plan...
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| Lenguaje: | eng |
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Elsevier
2011
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| Acceso en línea: | http://cds.cern.ch/record/1417125 |