Presentation of new features in ServiceNow

<!--HTML--><p class="p1"> We would like to present a few important new features in SNOW like SLAs, new visibility levels, new priority matrix, revised notifications, etc.<br /> <br /> This will be a one hour presentation with the possibility to raise questions an...

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Detalles Bibliográficos
Autores principales: Van Der Vossen, Olaf, Mendez Lorenzo, Patricia
Lenguaje:eng
Publicado: 2012
Materias:
Service Management
Acceso en línea:http://cds.cern.ch/record/1455295
Descripción
Sumario:<!--HTML--><p class="p1"> We would like to present a few important new features in SNOW like SLAs, new visibility levels, new priority matrix, revised notifications, etc.<br /> <br /> This will be a one hour presentation with the possibility to raise questions and have on-line demonstrations.<br /> <br /> Friday 8.6 at 16:00 - 17:00 in the BE Auditorium (B 6-2-024)</p> <p class="p1"> Hope to see you all,<br /> GS and IT Service Management Team</p>

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