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IT Service Management Foundation Practice Questions: For ITIL Foundation Exam candidates
The most authoritative guide to preparing for the ITIL® Foundation Certificate in IT Service Management. This new edition is compatible with the 2011 update to ITIL®. It includes an extensive range of practice questions and utilises the experience of three independent service management consultants...
| Autores principales: | , , |
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| Lenguaje: | eng |
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British Informatics Society Limited
2012
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| Acceso en línea: | http://cds.cern.ch/record/1487227 |
| Sumario: | The most authoritative guide to preparing for the ITIL® Foundation Certificate in IT Service Management. This new edition is compatible with the 2011 update to ITIL®. It includes an extensive range of practice questions and utilises the experience of three independent service management consultants and lecturers. An ITIL® licensed product. |
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