ITIL Foundation exam study guide

Everything you need to prepare for the ITIL exam The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success....

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Autores principales: Gallacher, Liz, Morris, Helen
Lenguaje:eng
Publicado: Wiley 2012
Materias:
Computing and Computers
Acceso en línea:http://cds.cern.ch/record/1488781
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author Gallacher, Liz
Morris, Helen
author_facet Gallacher, Liz
Morris, Helen
author_sort Gallacher, Liz
collection CERN
description Everything you need to prepare for the ITIL exam The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITI
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spelling cern-14887812021-04-22T00:10:00Zhttp://cds.cern.ch/record/1488781engGallacher, LizMorris, HelenITIL Foundation exam study guideComputing and ComputersEverything you need to prepare for the ITIL exam The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIWileyoai:cds.cern.ch:14887812012
spellingShingle Computing and Computers
Gallacher, Liz
Morris, Helen
ITIL Foundation exam study guide
title ITIL Foundation exam study guide
title_full ITIL Foundation exam study guide
title_fullStr ITIL Foundation exam study guide
title_full_unstemmed ITIL Foundation exam study guide
title_short ITIL Foundation exam study guide
title_sort itil foundation exam study guide
topic Computing and Computers
url http://cds.cern.ch/record/1488781
work_keys_str_mv AT gallacherliz itilfoundationexamstudyguide
AT morrishelen itilfoundationexamstudyguide

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