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Practical service level management: delivering high quality Web-based services

Detalles Bibliográficos
Autores principales:	McConnell, John, Siegel, Eric D
Lenguaje:	eng
Publicado:	Cisco ; 2004
Materias:	Commerce, Economics, Social Science
Acceso en línea:	http://cds.cern.ch/record/1511363

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