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When the inevitable surprises occur ... Are you ready to diffuse the situation with the right questions?
Autor principal: | Fadem, Terry J |
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Lenguaje: | eng |
Publicado: |
Pearson Education publishing as FTPress Delivers
2010
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Materias: | |
Acceso en línea: | http://cds.cern.ch/record/1512287 |
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