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ITIL lifecycle essentials: your essential guide for the ITIL foundation exam and beyond
This book doesn't just cover the information required to pass the foundation exam, but goes beyond this in providing practical guidance for when newly qualified practitioners enter the real-world. By addressing processes and concepts not covered in the syllabus, this book guides practitioners a...
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| Lenguaje: | eng |
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IT Governance
2013
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| Acceso en línea: | http://cds.cern.ch/record/1619487 |