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Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
Autores principales: | , |
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Lenguaje: | eng |
Publicado: |
J. Wiley & Sons
2013
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Materias: | |
Acceso en línea: | http://cds.cern.ch/record/1970244 |
_version_ | 1780944797895229440 |
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author | Blunt, Carolyn Hill-Wilson, Martin |
author_facet | Blunt, Carolyn Hill-Wilson, Martin |
author_sort | Blunt, Carolyn |
collection | CERN |
id | cern-1970244 |
institution | Organización Europea para la Investigación Nuclear |
language | eng |
publishDate | 2013 |
publisher | J. Wiley & Sons |
record_format | invenio |
spelling | cern-19702442021-04-21T20:48:03Zhttp://cds.cern.ch/record/1970244engBlunt, CarolynHill-Wilson, Martin Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation Computing and ComputersJ. Wiley & Sonsoai:cds.cern.ch:19702442013 |
spellingShingle | Computing and Computers Blunt, Carolyn Hill-Wilson, Martin Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation |
title |
Delivering effective social customer service
:
how to redefine the way you manage customer experience and your corporate reputation
|
title_full |
Delivering effective social customer service
:
how to redefine the way you manage customer experience and your corporate reputation
|
title_fullStr |
Delivering effective social customer service
:
how to redefine the way you manage customer experience and your corporate reputation
|
title_full_unstemmed |
Delivering effective social customer service
:
how to redefine the way you manage customer experience and your corporate reputation
|
title_short |
Delivering effective social customer service
:
how to redefine the way you manage customer experience and your corporate reputation
|
title_sort | delivering effective social customer service
:
how to redefine the way you manage customer experience and your corporate reputation |
topic | Computing and Computers |
url | http://cds.cern.ch/record/1970244 |
work_keys_str_mv | AT bluntcarolyn deliveringeffectivesocialcustomerservicehowtoredefinethewayyoumanagecustomerexperienceandyourcorporatereputation AT hillwilsonmartin deliveringeffectivesocialcustomerservicehowtoredefinethewayyoumanagecustomerexperienceandyourcorporatereputation |