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Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation

Detalles Bibliográficos
Autores principales: Blunt, Carolyn, Hill-Wilson, Martin
Lenguaje:eng
Publicado: J. Wiley & Sons 2013
Materias:
Acceso en línea:http://cds.cern.ch/record/1970244
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author Blunt, Carolyn
Hill-Wilson, Martin
author_facet Blunt, Carolyn
Hill-Wilson, Martin
author_sort Blunt, Carolyn
collection CERN
id cern-1970244
institution Organización Europea para la Investigación Nuclear
language eng
publishDate 2013
publisher J. Wiley & Sons
record_format invenio
spelling cern-19702442021-04-21T20:48:03Zhttp://cds.cern.ch/record/1970244engBlunt, CarolynHill-Wilson, Martin Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation Computing and ComputersJ. Wiley & Sonsoai:cds.cern.ch:19702442013
spellingShingle Computing and Computers
Blunt, Carolyn
Hill-Wilson, Martin
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
title Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
title_full Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
title_fullStr Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
title_full_unstemmed Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
title_short Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
title_sort delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
topic Computing and Computers
url http://cds.cern.ch/record/1970244
work_keys_str_mv AT bluntcarolyn deliveringeffectivesocialcustomerservicehowtoredefinethewayyoumanagecustomerexperienceandyourcorporatereputation
AT hillwilsonmartin deliveringeffectivesocialcustomerservicehowtoredefinethewayyoumanagecustomerexperienceandyourcorporatereputation