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Quality and the academic library: reviewing, assessing and enhancing service provision
Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and qualit...
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| Lenguaje: | eng |
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Chandos
2016
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| Acceso en línea: | http://cds.cern.ch/record/2144549 |