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User experience in libraries: applying ethnography and human-centred design
Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their...
Autores principales: | , |
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Lenguaje: | eng |
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Routledge
2016
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Acceso en línea: | http://cds.cern.ch/record/2217020 |