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User experience in libraries: applying ethnography and human-centred design

Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their...

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Detalles Bibliográficos
Autores principales: Priestner, Andy, Borg, Matt
Lenguaje:eng
Publicado: Routledge 2016
Materias:
Acceso en línea:http://cds.cern.ch/record/2217020

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