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Introduction to the ITIL service lifecycle
Introduction to the ITIL Service Lifecycle' introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.
| Autores principales: | , |
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| Lenguaje: | eng |
| Publicado: |
The Stationery Office
2012
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| Materias: | |
| Acceso en línea: | http://cds.cern.ch/record/2245265 |
| _version_ | 1780953469668032512 |
|---|---|
| author | AXELOS Great Britain Cabinet Office |
| author_facet | AXELOS Great Britain Cabinet Office |
| author_sort | AXELOS |
| collection | CERN |
| description | Introduction to the ITIL Service Lifecycle' introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle. |
| id | cern-2245265 |
| institution | Organización Europea para la Investigación Nuclear |
| language | eng |
| publishDate | 2012 |
| publisher | The Stationery Office |
| record_format | invenio |
| spelling | cern-22452652021-04-21T19:20:00Zhttp://cds.cern.ch/record/2245265engAXELOSGreat Britain Cabinet OfficeIntroduction to the ITIL service lifecycleOther SubjectsIntroduction to the ITIL Service Lifecycle' introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.The Stationery Officeoai:cds.cern.ch:22452652012 |
| spellingShingle | Other Subjects AXELOS Great Britain Cabinet Office Introduction to the ITIL service lifecycle |
| title | Introduction to the ITIL service lifecycle |
| title_full | Introduction to the ITIL service lifecycle |
| title_fullStr | Introduction to the ITIL service lifecycle |
| title_full_unstemmed | Introduction to the ITIL service lifecycle |
| title_short | Introduction to the ITIL service lifecycle |
| title_sort | introduction to the itil service lifecycle |
| topic | Other Subjects |
| url | http://cds.cern.ch/record/2245265 |
| work_keys_str_mv | AT axelos introductiontotheitilservicelifecycle AT greatbritaincabinetoffice introductiontotheitilservicelifecycle |