IT Department User Survey PDF Usage Report

During 2016 the IT-CDA group carried out a study of IT users and their working environments and habits with the aim of understanding the user community better. This project involved interviews with users from different working backgrounds and an online survey containing questions of user devices and software preferences. A section of the questions was aimed at understanding how people handle PDF documents and this note analyses the responses to these. This analysis will help IT-CDA to better understand the PDF requirements and so help us to improve the services that rely on these documents.