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Key element guide: ITIL service operation
The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.
| Autores principales: | , |
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| Lenguaje: | eng |
| Publicado: |
The Stationery Office
2012
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| Materias: | |
| Acceso en línea: | http://cds.cern.ch/record/2283526 |