Cargando…

Crucial confrontations: tools for resolving broken promises, violated expectations, and bad behavior

Detalles Bibliográficos
Autor principal:	Patterson, Kerry
Lenguaje:	eng
Publicado:	McGraw-Hill 2005
Materias:	Information Transfer and Management
Acceso en línea:	http://cds.cern.ch/record/2658376

Ejemplares similares

Crucial accountability: tools for resolving violated expectations, broken commitments, and bad behavior
por: Patterson, Kerry, et al.
Publicado: (2013)

Crucial conversations: tools for talking when stakes are high
por: Patterson, Kerry
Publicado: (2002)

Crucial conversations: tools for talking when stakes are high
por: Patterson, Kerry, et al.
Publicado: (2012)

Broken business: seven steps to reform good companies gone bad
por: Hernandez, José R, et al.
Publicado: (2018)

Confronting nonpromotability: how to manage a stalled career
por: Roseman, Edward
Publicado: (1977)

Message not received: why business communication is broken and how to fix it
por: Simon, Phil
Publicado: (2015)

Breaking bad habits: defy industry norms and reinvigorate your business
por: Vermeulen, Freek
Publicado: (2017)

Making tough decisions well and badly: framing, deciding, implementing, assessing
por: Woodside, Arch G
Publicado: (2016)

Tipping sacred cows: kick the bad work habits that masquerade as virtues
por: Breeden, Jake
Publicado: (2013)

When bad grammar happens to good people: how to avoid common errors in English
por: Batko, Ann, et al.
Publicado: (2004)

People styles at work and beyond: making bad relationships good and good relationships better
por: Bolton, Robert, et al.
Publicado: (2009)

Be the best bad presenter ever: break the rules, make mistakes, and win them over
por: Hough, Karen
Publicado: (2014)

Hidden strengths: unleashing the crucial leadership skills you already have
por: Sindell, Thuy, et al.
Publicado: (2015)

The anatomy of peace: resolving the heart of conflict
por: Collective
Publicado: (2015)

The mediation process: practical strategies for resolving conflict
por: Moore, Christopher W
Publicado: (2014)

Think again: why good leaders make bad decisions and how to keep it from happeining to you
por: Finkelstein, Sydney, et al.
Publicado: (2009)

Conflict management for managers: resolving workplace, client, and policy disputes
por: Raines, Susan S
Publicado: (2013)

Assessing service quality: satisfying the expectations of library customers
por: Hernon, Peter, et al.
Publicado: (2015)

Assessing service quality: satisfying the expectations of library customers
por: Hernon, Peter, et al.
Publicado: (1998)

Leadership brand: deliver on your promise
por: Horth, David Magellan, et al.
Publicado: (2016)

Stellar customer service: training library staff to exceed expectations
por: Chakraborty, Mou, et al.
Publicado: (2016)

Silicon valley start-ups and corporate innovation: approaches to resolve the innovator's dilemma
por: Gold, Bernhard
Publicado: (2017)

Managing in the gray: five timeless questions for resolving your toughest problems at work
por: Badaracco Jr, Joseph L
Publicado: (2016)

Building the team organization: how to open minds, resolve conflict, and ensure cooperation
por: Tjosvold, Dean, et al.
Publicado: (2015)

Paradigm shift: the new promise of information technology
por: Tapscott, Don, et al.
Publicado: (1993)

Contextual intelligence: how thinking in 3D can resolve complexity, uncertainty, and ambiguity
por: Kutz, Matthew
Publicado: (2016)

Negotiating globally: how to negotiate deals, resolve disputes, and make decisions across cultural boundaries
por: Brett, Jeanne M
Publicado: (2014)

Managing promises: the impact of the psychological contract on virtual team leadership
por: Brady, Joseph, et al.
Publicado: (2019)

Fixing the game: how runaway expectations broke the economy, and how to get back to reality
por: Martin, Roger
Publicado: (2011)

50 years of experience in making grey literature available: matching the expectations of the particle physics community
por: O'Dell, Carmen, et al.
Publicado: (2003)

A new era of corporate conversation: with workers who expect to have their voices heard, and social media tools to enable that, it is now possible, perhaps even paramount, to build a far more open communication environment within organizations
por: Turco, Catherine
Publicado: (2016)

Lead right for your company's type: how to connect your culture with your customer promise
por: Schneider, William E
Publicado: (2017)

Information theory tools for visualization
por: Chen, Min, et al.
Publicado: (2016)

Collaboration tools for project managers
por: Harrin, Elizabeth
Publicado: (2016)

Google Power Tools Bible
por: Coombs, Ted, et al.
Publicado: (2008)

The innovation tools handbook, volume 2: evolutionary and improvement tools that every innovator must know
por: Harrington, H James, et al.
Publicado: (2016)

The essential workplace conflict handbook: a quick and handy resource for any manager, team leader, HR professional, or anyone who wants to resolve disputes and increase productivity
por: Mitchell, Barbara, et al.
Publicado: (2015)

The innovation tools handbook, volume 3: creative tools, methods, and techniques that every innovator must know
por: Harrington, H James, et al.
Publicado: (2016)

Team leadership: theories, tools and techniques
por: Kriek, Drikus
Publicado: (2019)

Methods and tools for creative competitive intelligence
por: Goria, Stéphane
Publicado: (2017)

Cannot write session to /tmp/vufind_sessions/sess_hv2qbsujp5c86jlaak529807ik